Case study · Shopper experiences
Nutripot: Nuts and Dried Fruits eCommerce
A specialist eCommerce platform for nuts and dried fruits that sells in bulk and by the piece.
A single seller with high volume has the opposite problem from a marketplace. Orders arrive faster than people can read them.
The situation
The business had to manage a high volume of orders for a single seller, set return and refund policies, integrate trusted payment gateways and prioritize orders. Record keeping and security were also concerns.
What we built
One platform to sell products in bulk and in single pieces. Customers have easy access to product information and a one-step checkout. Notifications go to the administrator and to customers, and vendor identity is verified. Buyers see only quality-checked products. The administrator has access to reports on buyers and sellers.
The shopper's promise is quality nutritional food at reasonable prices. The platform's job is to deliver that promise reliably, in any order size.
What changed
The product catalogue is simple to browse, order management is streamlined and payments are secure and quick.
Delivered
What the client got.
- Easy access to the product catalogue
- Quality nutritional food at reasonable prices
- Streamlined order management
- Secure and quick payment
Facing a similar problem?
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